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RV Security Warranty

 


RV Security 30-Day Full Refund Guarantee

In the unlikely event that the unit you purchased from Chicopee Electronics does not operate correctly due to defects*, and we cannot correct the problem remotely by Starlink or phone line, then you can have the confidence of returning or exchanging the product within 30 days of receipt for a full refund, less any shipping and handling charges that are incurred. All of the products parts, manuals, accessories, etc. must be returned for full credit. All returned items to must be in undamaged new condition and packaged correctly. Charges may be applied to products that do not meet these requirements. Placing an order indicates that you have read and understand our return policy, shipping information, and warranties. If you have any questions, please feel free to contact us.

* Visible proof of operation is required by RV Security. You must have a minimal 48 hours of operation (i.e. two daily status messages) visible on the history page of your secure account for full credit.

RV Security 5-Year Replacement Warranty

In the unlikely event that a device you purchased from RV Security does not operate correctly due manufacturer defects*, and we cannot correct the problem remotely by Starlink or phone line, then you can have the confidence of exchanging the product within 5-years of receipt, less any shipping and handling charges that are incurred. All returned items to must be in physically undamaged condition and packaged correctly. Charges may be applied to products that do not meet these requirements. Placing an order indicates that you have read and understand our return policy, shipping information, and warranties. If you have any questions, please feel free to contact us.

* RV Security will determine upon shop testing of the product if it is manufacturing defect or user damage.

 

 
 

 

 




 


~ Since-1975 ~


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